At BPExch, we take the privacy and security of our players in Pakistan seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our platform, Android app, and related services. We are committed to full transparency, ensuring your trust remains at the heart of everything we do.

Log Files

Like most online platforms, BPExch uses log files to monitor activity on our website and app. This data helps us maintain security, resolve technical issues, and improve your overall experience on the platform.

Information collected in log files may include:

  • IP address and approximate location
  • Browser type and version
  • Device operating system
  • Date, time, and duration of access
  • Pages visited and actions performed
  • Referring and exit pages

This data is never linked to your personally identifiable information and is used strictly for security monitoring, analytics, and troubleshooting purposes.

How We Use Your Information

BPExch collects only the data necessary for account creation, gameplay, payment processing, and legal compliance. We use your personal information for the following purposes:

  • Processing deposits and withdrawals via JazzCash, Easypaisa, IBFT, RAAST, and USDT
  • Verifying your identity through CNIC-based KYC procedures
  • Personalising your gaming and betting experience
  • Sending account notifications and promotional offers (with your consent only)
  • Preventing fraud and ensuring responsible gaming compliance
  • Meeting our obligations under our Curaçao eGaming licence

We do not sell, rent, or trade your personal information to third parties under any circumstances. Access to your data is restricted to authorised personnel bound by strict confidentiality agreements.

Third-Party Partners

BPExch works with trusted third-party providers to deliver payment processing, platform analytics, and customer support services. Each partner operates under its own privacy policy, which we encourage you to review independently.

Service Type

Purpose

Payment Processors

Secure PKR deposits and withdrawals

KYC Verification Services

CNIC identity validation

Analytics Providers

Platform performance and improvement

Customer Support Tools

Live chat and WhatsApp assistance

Fraud Prevention Services

Account security and AML screening

We ensure all third-party partners meet strict data protection standards. We never permit unauthorised access to your personal information by any external party.

Scope of This Policy

This Privacy Policy applies exclusively to online activities conducted through the BPExch website, Android APK, and our official support channels. It does not cover data collected offline or through channels not directly operated by BPExch.

Every interaction on our platform — from account registration to withdrawal requests — is protected by 256-bit SSL encryption and verified data handling procedures.

Consent and Your Rights

By registering and using BPExch, you agree to the terms of this Privacy Policy. You retain full rights over your personal data at all times.

You have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct any inaccurate or outdated information
  • Withdraw consent for promotional communications at any time
  • Request deletion of your account and associated data, subject to our legal retention obligations

To exercise any of these rights, contact our support team at [email protected] or via WhatsApp. We aim to respond to all data requests within 5 business days.

Disclaimer

While BPExch implements extensive technical and organisational measures to protect your privacy, no online platform can guarantee absolute security against all cyber threats. We strongly advise all Pakistani players to take the following precautions:

  • Use a strong, unique password and never reuse it across other platforms
  • Keep your login credentials and OTP codes strictly confidential
  • Avoid accessing your account over public or shared Wi-Fi networks
  • Contact our support team immediately if you notice any suspicious account activity

BPExch will not be held liable for losses or security breaches resulting from user negligence or actions beyond our reasonable control.

Player Privacy Checklist

Follow these simple steps to keep your BPExch account secure at all times:

  • Enable two-factor authentication (2FA) in Account Settings
  • Update your password regularly and avoid simple combinations
  • Only use the official bpexchs.com website and verified app
  • Never share your OTP or CNIC details with anyone
  • Report any suspicious messages claiming to be from BPExch immediately

Contact Us

For any questions about this Privacy Policy or how we handle your personal data, reach our team through any of the following channels:

  • Email: [email protected]
  • WhatsApp: Official support channel, available 24/7 in Urdu and English
  • Live Chat: Available on bpexchs.com at all times